An AI Agency for Businesses That Want Work Done
Not a strategy deck, not a proof of concept that never ships. We build AI agents that answer your phone, clear your inbox and chase your prospects — then we look after them.
An AI agency designs and builds AI systems for businesses that do not have an in-house AI team. We are a UK AI automation agency working with small and medium businesses: we scope one specific problem, build the agent that solves it, and support it afterwards.
Tell us the job you want automated
A free scoping call. If AI is the wrong tool for your problem we will say so — that happens more often than the industry admits.
The chat widget in the corner of this page is one of our agents, running live. Ask it something — that is the fastest demo we can give you.
Three Agents, Or Something of Your Own
Most businesses start with one of the three, because the problems are so common. Some need something specific to them.
Voice agents
Answer the phone 24/7, book appointments into your calendar, take proper messages and escalate what matters.
Explore AI Receptionist →Email agents
Sort the inbox by what things really are, draft replies in your wording, and surface the few that need a person.
Explore Email Manager →Outreach agents
Research target companies, make contact, handle the replies, and book qualified conversations in your diary.
Explore Leads Outreach →| Big consultancy | Freelance developer | Business AI Agents | |
|---|---|---|---|
| First deliverable | A strategy document | Code, fairly quickly | A working agent you can ring or email |
| Minimum engagement | Usually six figures | Small | A flat monthly fee for a standard agent |
| Who supports it in a year | A different team | Whoever is available | Us, included in the fee |
| Knows small-business reality | Rarely | Sometimes | It is the only thing we do |
| Will tell you not to bother | Seldom | Occasionally | On the scoping call, free |
Scope Narrow, Ship Fast, Then Widen
The commonest way an AI project fails is being too ambitious at the start. Someone asks for “AI across the business”, six months disappear into discovery, and nothing reaches a customer. We work the other way round.
The scoping call finds the single most repetitive, most rules-based, most annoying job in your week — the one you would hand to a new starter if you could face training them. That job becomes the first agent. It is small enough to build in weeks, and it is real enough that you can tell within a fortnight whether it is working.
Once it is live and you trust it, widening is easy: the agent already knows your business, your tone and your systems, so the second job costs a fraction of the first. Almost every client we have has followed this path — one agent, then another, then a piece of custom glue between them.
We are also happy to be the agency that says no. If the work is genuinely judgement-based, if the volume is too low to justify anything, or if the real problem is a process nobody has written down, AI will not fix it and we will tell you on the call. That is a cheaper conversation than a project.
What Working With Us Looks Like
Scoping call
Free, about an hour. We map how the work happens now, what it costs you, and whether an agent can genuinely take it on.
Build and test
We build it and you try to break it — on a test number, a test mailbox or a sandbox. Changes are expected at this stage, not resisted.
Live, then looked after
You switch it on for real. We keep it current as your prices, staff and processes change, as part of the monthly fee.
| We are a good fit when… | We are the wrong choice when… |
|---|---|
| The work is repetitive and happens daily | The task needs professional judgement every time |
| You want something live in weeks, not quarters | You need a board-level AI strategy document |
| You are a UK SMB without an in-house AI team | You have an ML team and want extra hands |
| You want one supplier to build it and support it | You want to own and maintain the code yourself |
| The process is understood, even if undocumented | Nobody agrees on how the work is supposed to go |
What Our Clients Say
We had been quoted for a six-month “AI transformation”. This was one agent, live in a fortnight, doing the job we actually needed doing.
They told us one of our ideas was not worth automating. That is when I decided to use them for the two that were.
Small Enough to Care, Live Enough to Prove It
Working software
Our first deliverable is something you can ring, email or chat to — not a slide about what we might build.
SMB-shaped
We only work with small and medium businesses, so the budgets, timescales and hand-holding are built for that.
UK throughout
UK company, UK support hours, UK GDPR and the Data Protection Act 2018 with the ICO as regulator.
Support included
Ongoing changes come with the monthly fee. We are not looking for a maintenance retainer on top.
Which Agent Fits Which Problem
| If your problem is… | The right agent | Read more |
|---|---|---|
| Calls going unanswered | AI Receptionist | AI receptionist |
| An inbox nobody can keep up with | Email Manager | Email management |
| Too few B2B enquiries | Leads Outreach | B2B lead generation agency |
| You want advice before committing to a build | Consultancy | AI consultancy |
| Visitors asking the same things on your website | Website chatbot | Chatbot for website |
| Something none of the above covers | Bespoke build | Tell us about it |
AI Agency: Common Questions
What does an AI agency actually do?
It works out where AI genuinely helps your business, builds that system, and keeps it running. The useful ones ship working software; the rest sell workshops and roadmaps. Ask any agency what they have live in production and who is supporting it.
Are you an AI automation agency or a consultancy?
Both, in that order. We scope the problem properly first, but the output is a working agent rather than a report. If you want strategy advice without a build, see our AI consultancy page.
Do we need technical people on our side?
No. You need someone who knows how the work currently gets done and can answer questions about it. We handle everything technical, including the integrations with your calendar, mailbox or practice-management system.
What does a project cost?
Our ready-built agents run on a flat monthly fee. Bespoke builds are quoted per project after a scoping call, because a single-workflow agent and a system touching four of your tools are genuinely different jobs. We quote before you commit.
How long does a build take?
Our three standard agents go live in about a week. Bespoke work is usually four to eight weeks depending on how many systems it must talk to and how much of your knowledge needs capturing.
What happens after it is built?
We support it. Prices change, staff change, your processes change — the agent has to change with them. Support and updates are part of the monthly fee rather than a separate maintenance contract.
Bring Us One Annoying Job
The scoping call is free and takes about an hour. Worst case, you get an honest answer about whether AI is the right tool at all.
Prefer email? sghaith@businessaiagents.co.uk